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As a result of COVID-19 and the evolving business environment, what are you doing to demonstrate value to the company and/or your team?

April 23, 2020
Author(s): Larry Dollar, PharmD, MS, MSL-BC

We are continuing to support the on-going interviewing and hiring processes. We have moved to a completely virtual interview process that includes a formal presentation, question/answers around the data presented, and a series of behavioral and situational questions. This has worked well to meet the hiring needs for some groups in the pre-launch space.

For some of our smaller MSL teams, we have worked with our Medical Information department to support the development of standard response letters. The MSLs have been reviewing, editing, and confirming medical data cited in the letters. This has significantly reduced the burden to the medical information team.

MSLs have been providing scientific support to virtual ad boards being run by both commercial and medical affairs colleagues. Additionally, some patient advocacy groups have conducted virtual educational programs where MSLs have been approved to provide scientific support or give presentations.

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