Yes, the day to day, and monthly expectations for MSL engagement and insight gathering metrics have been paused. MSLs continue to work to engage with HCPs virtually via e-mail, phone, and WebEx platforms, but the focus has shifted to support and encouragement first, rather than scientific exchange.
Virtual advisory boards, HCP survey question feedback via e-mail, and some virtual community HCP educational events have been successfully completed.
Additionally, MSL teams have increased the frequency of scientific journal clubs, KOL/HCP scenario creation and discussion, and support of pre-launch activities including support for medical information letters, slide sets, and other training resources.
The survey results indicate that MSL teams are moving to conducting advisory boards virtually and this is what we are seeing at Syneos. Many of our clients are moving to virtual ad boards, round table meetings, and even supporting patient advocacy scientific meetings.