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From Closing Deals to Closing Knowledge Gaps: Transitioning from Sales to MSL

July 21, 2025
Author(s): Héctor López, Yasmin Soares, Bet Jené Vinuesa, Claudia Conesa, MSL, MBA and Víctor Sastre, MS, MSL-BC

Introduction and objectives The Medical Science Liaison (MSL) role is increasingly recognized as a cornerstone of the pharmaceutical industry, offering professionals a dynamic opportunity to contribute to scientific development while fostering strong collaborations with healthcare practitioners. As the demand for MSLs continues to grow, understanding the pathways that lead … [Read more...]

MSL Impact and KPI Perception: A Comparative Look at MSLs and Leaders in the U.S. and Spain

July 20, 2025
Author(s): Verónica Melero, PhD and Claudia Conesa, MSL, MBA

The role of the medical science liaison (MSL) within the medical affairs department is crucial in the pharmaceutical industry, playing an essential role in the exchange of scientific information between the pharmaceutical company and healthcare professionals (HCPs). Defining appropriate metrics and key performance indicators (KPIs) could support the aims described in the … [Read more...]

Beyond the Brand: How Marketing Professionals Transition into the MSL Role

March 30, 2025
Author(s): Héctor López, Yasmin Soares, Bet Jené Vinuesa, Claudia Conesa, MSL, MBA and Víctor Sastre, MS, MSL-BC

Introduction and objectives The Medical Science Liaison (MSL) role has emerged as a sought-after career path in the pharmaceutical industry, attracting professionals from diverse backgrounds who seek continuous learning and aspire to contribute actively to scientific and medical progress. The MSL role is a profession with a significant impact on the pharmaceutical … [Read more...]

Guide to Accessing the Medical Department: Junior MSL Profile

July 12, 2024
Author(s): Sonia Domínguez Zorita, PhD, MBA, Paula Guerra Chil, MBA, Maria Gracia Barranco Garés, MBA, Lucía Dávila García, MBA, Sandra Martínez Canales, PhD, MBA, Claudia Conesa, MSL, MBA and Víctor Sastre, MS, MSL-BC

Introduction The pharmaceutical industry is a dynamic and constantly evolving sector, where science and innovation come together to improve people's health and quality of life. Different professional profiles work hand in hand, as a perfect gear, to achieve these common goals. In this complex ecosystem, the medical department is a fundamental pillar, providing scientific … [Read more...]

The Role of Artificial Intelligence (AI) in the Future of Medical Affairs: Insights and Perspectives

November 6, 2023
Author(s): Joan Compte, MBA, PhD, Ana Ferrero Andrés, MBA, PhD, Mariam Hachimi, PhD, MBA, Carlota Olmos Giménez, MBA, Emma Cantón, MBA, Anna Alís Colominas, MSc, Claudia Conesa, MSL, MBA and Víctor Sastre, MS, MSL-BC

INTRODUCTION The emergence of artificial intelligence (AI) has the potential to revolutionize the pharmaceutical and biotechnology industries improving the efficiency and effectiveness of Medical Science Liaisons (MSLs) and Medical Advisors (MAs) in their daily activities. However, the awareness, understanding, and perceptions of these advanced technologies in these roles … [Read more...]

The revaluation of email in times of COVID-19: KOL engagement and KPI

December 22, 2020
Author(s): Claudia Conesa, MSL, MBA, Cristina García, MSc, Martina Riosalido, MS and Víctor Sastre, MS, MSL-BC

As a result of the new situation imposed by the COVID-19 pandemic, KOL engagement has been limited at certain times. This has not only translated into less interaction between MSLs and KOLs/HCPs but also the approach to this interaction has had to be carried out in a virtual way, taking advantage of all possible resources (e-mail, video calls, telephone calls, WhatsApp, SMS). … [Read more...]

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