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Enhancing Clinical Practice Through Behavior Change Framework: A Guide for Medical Science Liaisons (MSLs)

December 3, 2024
Author(s): Susan Abedi

Introduction: In the fast-paced world of healthcare, the role of Medical Science Liaisons (MSLs) has become increasingly crucial in bridging the gap between scientific research and clinical practice. One key aspect of MSLs' responsibilities is to effectively communicate scientific and clinical information to healthcare professionals using various channels. In this article, … [Read more...]

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Key Competencies for MSLs to Thrive as Strategic Business Partners

December 3, 2024
Author(s): Keith Willis

In today’s rapidly evolving pharmaceutical landscape, Medical Science Liaisons (MSLs) have transcended their traditional roles as scientific experts delivering data. Now recognized as strategic business partners, MSLs bridge the gap between science and business objectives. As organizations push for competitive advantage, MSLs must develop a diverse skill set that extends beyond … [Read more...]

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Transferring Field Skills to Medical Affairs Advancement

December 3, 2024
Author(s): Clint Bastible, DMSc, MSL-BC, PA-C

Introduction After transitioning from clinical practice to medical affairs, professionals encounter numerous lateral and vertical opportunities for continued growth. With the whirlwind of daily activities, medical science liaisons (MSLs) face a conundrum of knowing where to start and which path to pursue. With MSLs possessing the drive to advance their knowledge of the … [Read more...]

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The Transformative Potential of AI in the Medical Science Liaison Profession

December 3, 2024
Author(s): Yasmin Hussien

The profession of Medical Science Liaison (MSL) is positioned at a crucial crossroads connecting the pharmaceutical industry with healthcare professionals. Medical Science Liaisons (MSLs) are vital in spreading scientific information, promoting educated prescribing choices, and, in the end, improving patient care. The ongoing progress of artificial intelligence (AI) suggests … [Read more...]

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Leveraging Medical Science Liaisons To Optimize Clinical Trials

December 3, 2024
Author(s): Jeffery Vaughan, PharmD, Tiffanie Stewart, PhD and Brenda Lemus, MD

Clinical trials consume a significant portion of the pharmaceutical industry’s research budget at approximately $78billion/year. Yet 80% of these clinical trials are delayed or closed due to issues with recruitment, with 37% of sites under-enrolling volunteers and 11% failing to enroll even one patient.1 The problem is staggering in terms of absolute financial and human costs. … [Read more...]

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Harnessing Emerging Technologies: Transforming the Medical Science Liaison Role for the Future

December 3, 2024
Author(s): Sandra F. Gomes, MSc

Technological advancements are rapidly transforming the pharmaceutical industry, and the role requirement of the Medical Science Liaison (MSL) is also being transformed at the same promptness. As the pharmaceutical landscape shifts, technologies such as artificial intelligence (AI), digital health tools, and data analytics are having a profound impact on how MSLs engage with … [Read more...]

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Context Eats Content for Breakfast: The Complexity of Healthcare Decision-Making in Medicine

December 3, 2024
Author(s): Richard Evans MBA, MSc and Piotr Trąpczyński, PhD, DSc

In the business world, Peter Drucker’s famous quote, “Culture eats strategy for breakfast,” highlights the idea that no matter how brilliant a strategy may be, the surrounding culture will ultimately dictate its success. This adage finds a parallel in the medical and healthcare fields, where I propose that “Context eats content for breakfast”. In medicine, the most … [Read more...]

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Turning the Dreaded ‘What Do You Do?’ Into a Purposeful Connection

December 3, 2024
Author(s): Jill Donahue, MadEd, HBa

“What Do You Do?” Ah, here it comes—the moment we all dread. You’re asked, “What do you do?” How often have you encountered blank stares, awkward silence, or even worse—the all-too-familiar stereotypes following your response? You’re not alone. “I love explaining my role!”? said no one ever! More often than not, our job titles fail to capture the full essence of our value. … [Read more...]

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Skills to Use with Your KOLs Even When Not Networking

December 3, 2024
Author(s): Kimberly Cremers and Kevin O’Connor

Do you wonder why some MSLs are (or seem to be) more ‘connected’ than others? They seem to know more people, seem to get promoted faster, are aware of what’s happening in real time, and heck, they just always seem to be ahead of the rest of us! You may see them as the “Super MSL” or “MSL’s MSL.” They know the art of being an impactful MSL! How about you? Were you ever stuck … [Read more...]

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From Data to Action: How AI is Reframing Medical Departments

December 3, 2024
Author(s): Dolagy Mikhael, MBA

Artificial intelligence (AI) is rapidly evolving from a mere buzzword to a pivotal element in the pharmaceutical industry. Medical affairs professionals are increasingly recognizing the immense benefits AI can offer, but the challenge remains: how can these advantages be effectively harnessed? The Evolving Role of MSLs Medical Science Liaisons (MSLs) are adapting to a … [Read more...]

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Bridging the Silo: The Benefits of Collaborative Medical and Commercial Partnerships

December 3, 2024
Author(s): Christoph Bug, MD, PhD, MBA, Andreas Gerloff, PhD and Mark Rees-Saunders

You’re meeting with a customer, and they tell you a colleague of yours was just there to discuss a similar topic. While this can catch an MSL off guard, it can also hinder your ability to further your relationship with an important key opinion leader (KOL). In a world of increasing scientific complexity and limited access, collaboration between medical, commercial, and R&D … [Read more...]

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The Quantity vs. Quality KPI Conundrum of Activity Metrics in Medical Field Work

December 3, 2024
Author(s): Alex Palumbo

Disclosure: This text represents my own views and not the ones from my former or current employer(s). Medical affairs (MA) serves as a bridge across various business units in a company and plays a crucial role to improve patient’s outcome by engaging with external stakeholders. In contrast to other business units, such as sales, the measurement of the impact of MA and … [Read more...]

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AI in Medical Affairs: The Next Step in Omni-Channel Engagement

December 3, 2024
Author(s): Jeremy Schwarz and Malia Lewin

The power of AI as a gamechanger for omnichannel promotional content is becoming well known, especially as large language models (LLMs) evolve in sophistication. Advances in model architecture, improved training techniques, and better handling of nuance, ambiguity, bias, and context make AI increasingly suitable for a range of biopharma functions, including medical affairs. … [Read more...]

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Using Gamification With Field Medical Personnel to Get Involved With Generative AI: The MSD LATAM Example

December 3, 2024
Author(s): Leonardo Capelli, PhD, Amalia Catalina Lehmann Oliverosa, MD, Luis Ricardo Gómez and Julián Camilo Avendaño Gallo

Introduction: Artificial intelligence (AI) has revolutionized various industries, including healthcare and pharmaceutical and has proven to be a powerful tool to improve processes and achieve efficiencies. This article discusses a case study of Generative AI (Gen AI) tools applied to insights writing within MSD’s Field Medical affairs team. This approach not only encouraged … [Read more...]

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Fostering and Maintaining Mentor-Mentee Relationships: A Path to Mutual Success

December 3, 2024
Author(s): Maria Abunto, MD, MPH, MBA and John Macbeth

Mentorship is a crucial component of professional development, providing a framework for the transfer of knowledge, skills, and guidance. In industries like Medical Affairs, where the landscape is continuously evolving, a strong mentor-mentee relationship can be particularly transformative. This article explores how to foster, create, establish, and maintain such relationships, … [Read more...]

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Solutions to the 10 Most Common Challenges Gathering Insights from KOLs: A Comparison of USA and Asia MSL Teams

December 3, 2024
Author(s): Samuel Dyer, MD, PhD

Introduction Medical Science Liaisons (MSLs) are the primary source for pharmaceutical companies to gather actionable insights from Key Opinion Leaders (KOLs), which are utilized for shaping the medical strategy and improving patient outcomes. Yet, MSLs encounter numerous challenges in gathering, analyzing, and utilizing these insights effectively as the demands and … [Read more...]

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Bridging the Gap to the Next Generation

December 3, 2024
Author(s): Jill Hernandez

How many times have you heard “I would love to work in industry or Medical Affairs, but I don’t know where to start?” I would wager that many of us faced the same or similar issues at some point in our career. Likewise, those that are currently hip deep in industry may be looking around at all the options and wondering “What next?” In fact, what does “work in industry or … [Read more...]

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Amplifying Field Medical-KOL Engagement Across HCP Tiers Using a Scientifically Tailored Approach

December 3, 2024
Author(s): Christopher Hansen and Sean Kazemi, MD, MSc, PhD

A New Frontier: Field Medical plays an integral role within the Healthcare Ecosystem Medical affairs teams play a multifaceted role within healthcare. By definition, field medical (often referred to as medical science liaisons or MSLs) engage health care providers (HCPs) and Key Opinion Leaders (KOLs) at a peer level, provide guidance, and collect medical insights. Medical … [Read more...]

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