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Has the information you received regarding the impact of COVID-19 on your company, been timely, transparent, and clear?

April 23, 2020
Author(s): Jihad Rizkallah, MD, MSL-BC

The Global MSL survey has been similar in responses for the US as well with an approximate total of 90% yes and 11% no regarding timely, transparent and clear information being communicated about the impact of COVID-19 on the company.   

Many of my colleagues have the same response, and I think our industry and our company have done a tremendous job in being transparent, timely and clear, for showing compassion, ensuring safety first, and supporting employees with work at home flexibility and conducting virtual meetings.                      

We received numerous emails about safety first, encouraging folks to work from home. We conducted virtual meetings to check on employees in affected areas and provided support. We get weekly updates on COVID-19 and ways to stay motivated, engaged and provide directions about KOL engagement.

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